I feel you get a good reputation by being honest and professional with your customers. My first suggestion with this customer is patience, you will find that there are alot of customers out there like this, generally what happens is the first job you get could be a pain in the butt, but what seems to happen after that first job is you build a really good relationship with that customer and any new jobs you get will go easier. To deal with this situation i would sit down with the customer and explain where you are at with the cost, use real numbers and give her the cost of redoing the entire project. Give her suggestions as to how to cut the cost down for her or comeup with alternative solutions with the problem. If she still wants to go foreward just give her a real cost on the job. Good luck be honest with your customers and you will never have to worry about your reputation professionalism gets around much more than a crazy disgruntled person does, also people respect you more if you have to turn down work or tell a customer you can't help them.
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 Curtis Bowman
Graphic Designer & Print Specialist
www.cbowman.net
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